Change Management Specialist

MacDill AFB, Tampa, FL

 

Job Description:

Government Tactical Solutions (GovTact) is currently seeking a Change Management Specialist to support our government client located at MacDill AFB in Tampa, FL.

 

Responsibilities:

  • Manage, develop and communicate the Change Management (ChM) process and supporting procedures

  • Raise the profile of ITIL best practice and promote the benefits of ChM

  • Responsible for the creation, development and management of Change Management process and documentation

  • Receive, record, categorize and distribute Requests for Change and arrange for authorization or rejection within agreed timescales and at appropriate levels of authority

  • May arrange and facilitate regular and emergency Change Advisory Board meetings or Change Control Boards

  • Manage and distribute the Forward Schedule of Change and ensure all parties receive the maximum period of notice of any downtime

  • Keep all RFC records up to date in the Service Management Toolset and review status of all records on a regular basis

  • Review all implemented RFCs to ensure that objectives have been met and instigate investigation into any failures or back-out implementations

  • Build relationships with the technical team and Problem Manager that ensures full, relevant and accurate information is shared to the benefit of all stakeholders

  • Provide regular and accurate management reports

 

Qualifications:

  • Active Department of Defense (DoD) Secret required to start. Top Secret preferred and must be attainable.

  • Bachelor's degree and 3+ years and or equivalent experience in a broad range of assignments in tasks directly related to the proposed area of responsibility.
    ITIL Foundation Certificate

  • Demonstrated experience supporting Change Management functions

  • Experienced in documenting and revising processes and procedures

  • Familiarity with IT and communication hardware, software, and network infrastructure

  • Clear, authoritative, and professional communication skills

  • Ability to prioritize work and deliver to deadlines

  • Experience preparing for and chairing meetings

  • Relationship building and experience collaborating for business success

  • Self-motivation and drive for continuous improvement

  • Report writing and analysis

  • Natural team player with desire to encourage interaction and integration

  • Confidence to contribute at meetings with attendees of varied business cultures

  • Presentation skills

  • Project co-ordination skills

  • Knowledge of Remedy ITSM

  • ITIL Change Manager Practitioner

 

Equal Employment Opportunity:

GovTact and Insperity provide equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. 

This applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

©2019 by Government Tactical Solutions, LLC. 
1951 Kidwell Drive, Vienna, VA 22182 U.S